As a bartender, summer can be a great time to really bring in the tips as people go out and celebrate. If you want to bring in the tips, you need to be great at not just making drinks, but at customer service. Here are a few tips that will help you offer better customer service as a bartender this summer, and hopefully increase your income while you are at it.
1. Start with a Great Attitude
As the bartender, you really help set the mood around the bar. If you want people to be having a good time, you need to set that expectation. Even if you are tired or slammed, make sure that you are aware of the energy that you are putting out. Smiling and greeting each customer can go a long way to setting the mood at your bar, as well as the way that you interact with customers as you take their orders and make their drinks.
2. Keep Things Clean
Whenever you have a spare moment, take some time to clean up your bar. A clean bar is more inviting to customers than a dirty bar. Wipe down spills and water spots on the bar. Put the bottles back where they go. Throw away empty straw wrappers and napkins. Buss the bar and get rid of used drink glasses. Keep the napkin container well stocked.
Doing these little things will set the impression that your bar is a professional setting and that you care about your bar. A clean bar can help you get more sales.
3. Give Everyone Attention
It can be natural to gravitate towards some customers over others. However, you don't want to become known as the bartender that always serves women first, or the bartender that prefers blonds.
Make sure that you the treat everyone who comes to the bar with the same attention. Make sure that you do not play favorites when the bar is really busy. Try to serve people as they come to the bar and take drink orders based on who was there first.
If the bar is not that busy, it is okay to talk more to the patrons at the bar and get a little more in-depth with them. Just make sure that you stay aware of anyone new approaching the bar and give them the same care and attention.
Be the bartender that is nice to everyone, not the one who plays favorites. Keep things clean, and set the mood at your bar by having a great attitude yourself. For more information, contact your local event bartending service.